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Unpacking data: How to build truly inclusive processes


In this podcast episode, the focus is on understanding how unconscious bias affects HR processes and decision-making. The discussion explores how our brain’s natural tendencies can lead to systemic errors, especially when inclusion is overlooked. Here are some key takeaways to help you create more inclusive and effective policies.


  1. Acknowledge Bias: Recognize that everyone has biases influenced by their past experiences. Accepting this is the first step toward mitigating its impact on decision-making.

  2. Adopt an Inclusive Perspective: When creating policies or processes, make sure to consider diverse viewpoints. Avoid relying solely on your own experiences or assumptions, as this can lead to narrow and flawed outcomes.

  3. Take Time to Reflect: Resist the urge to make quick decisions. Slowing down to gather more information and reflect on it allows for more thoughtful and inclusive decision-making.

  4. Listen to Employees: Before jumping to solutions, take the time to listen to employees. Understand their experiences, gather data, and consider their feedback to create policies that truly address their needs.

  5. Prioritize Long-Term Gains: While taking a thoughtful, inclusive approach may take more time initially, it leads to better results and faster progress in the long run.


Creating inclusive policies requires more than just quick fixes. By acknowledging bias, adopting diverse perspectives, and taking the time to reflect and listen, you can develop processes that are not only effective but also fair and inclusive. The investment in these practices pays off with better outcomes and a stronger, more cohesive workplace.



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